Recent network upgrades have rendered my phone unusable
Hi Maybe its just me but recently (July month) there has been mass instability in the network. I went to PE for a weekend earlier this month and I couldn't for the life of me use my phone because I...
View ArticleCellC Billing
Every month I get R150 airtime. But these days, when I buy once off data bundles, it get bills to my monthly account rather than my R150 airtime. Is there a way to change this? Also, how can I cancel a...
View ArticleNo Delivery. Hiding behind Franchise stores
We renewed 5 contracts at the start of July with the Cape Gate Store. 5 weeks later we are still waiting for the delivery of the phones. The Gape Gate store just says we are waiting for stock. The Cell...
View Articlecell c LTE slow as f
So having a issue here i got my LTE sim from cell c. with a giga 200 package. day one i did the speed test got over 20mb download... few hours later died and went to 7mb. never has it ever been back up...
View ArticleHow long does it take to activate a SIM
I just got back to the office after buying a Cell C SIM which I need for testing purposes. I did the whole RICA nonsense, I inserted the SIM into my phone about 5 minutes ago, but it just displays an...
View ArticleCell C handling number porting
This is just a warning to everyone who has a cell c number. They seem to have absolutely no double check process on a number port request. I just moved my number to Telkom and I followed their process....
View ArticleFine for missed debit order
Fine for a missed debit order. I was charged a fine of more than R80 for a missed debit order after I properly requested cellc to move the date from 28th to last day of the month. No one actioned this....
View ArticleSPF records for CellC smtp servers
Hello, One of my clients prefer using their cell-c smtp servers. I need to add the cell-c smtp servers to their SPF record on their domain. Where can I find out which IPs need to be added to the SPF...
View ArticlePremium content service - pain in arse
Last week received an SMS from sender +27872405315 advising me that I have subscribed to premium content - quickly I reacted and dialed *133*1# and noticed nothing is active this week again the same...
View ArticleUnable to blacklist the phone for a month!
My phone was stolen on 31 July 2016 on the same day, I logged a call with Cell c to blacklist the phone. The agent told me it will take up to 48 hours to do that, as it needs to go to the back office....
View ArticleVery poor LTE speeds
Hi Cell C, I posted in the "speed test" thread, but it appears to have gone unnoticed. Should I expect full LTE speed during peak hours or is a download speed of +-170KB/s around 20:00 normal on your...
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Red Bull Mobile Tariff Plan Issues
I purchased RBM Sim from Cell C. It's a 12 month 200MB P/M Once-Off Sim at R99. http://mybroadband.co.za/news/cellul...th-africa.html 1 year has passed and now my benefits are over. I reactivated it...
View ArticleCellC and updating iOS issue
I have an issue whereby I cant seem to be able to update or download iPhone updates over the air (OTA) or even via itunes. I'm able to browse and download from other sites however iOS updates...
View ArticleError on WASP E152
CELL C: After dialing *147# to load data bundles, it gives an error of Error on WASP: E152. How do I resolve this issue?
View ArticleFNB Connect
Hi, Where can I report a fault? Had 3G signal this morning. Now only 2G. Dont see any FNB connect sub forums here.
View ArticleContract question
My wife cancelled one of our contracts last month. Why are she charged this month for that contract? How can I see if it's really cancelled ?
View ArticleContract Cancellation General Question
Hi guys, I am currently on a Giga20 contract with Cell C. The network in Summerstrand is so bad... speeds below 2Mbps are the norm now. I think I have like 15 months left on this contract (may be a...
View ArticleCell-C Old and New Data Packs.
Was at Cell-C shop today to buy a new Giga 100. For the past few months the my Giga 100 Anytime Price dropped from R2499 to R999 anytime. It was a special deal, but now it was confirmed that Cell-C...
View ArticleWhere does a tourist get a SIM card for the 6 weeks they are visiting SA?
Friend arrived on Friday, staying in Cape Town We went along to CellC store. First person: No, cannot sell you a SIM since you do not have a permanent address Second person: Buy one at Pick n Pay and...
View ArticleCell C takes aim at Telkom with cheap data
Incoming headline on Mybb shortly: http://www.fin24.com/Tech/News/cell-...-data-20160927 The 'meh, 24-month contract' crowd should take note of this: "The company further said that the new LTE Power...
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